Refund policy

Refund and Returns Policy

Refund and Returns Policy

Effective Date: July 30, 2026

At clxmkgwk.shop, we value our customers and want you to have a positive shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the terms below.

Returns

You may request a return within 30 days of receiving your order.

To qualify for a return:

  • The item must be unused and in its original condition.
  • The product must include original packaging, labels, and accessories (if applicable).
  • Proof of purchase must be provided.

To begin a return request, please contact us at:

Email: info@clxmkgwk.shop

Please do not return products before receiving return instructions from our customer service team.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect product was delivered.

We recommend using a trackable shipping method. We are not responsible for packages lost or damaged during return transportation.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method. Please allow additional processing time depending on your bank or payment provider.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photos of the item (if applicable)

We will review your request and provide a suitable solution.

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Final sale items
  • Clearance products
  • Gift cards
  • Customized or personalized products
  • Items damaged due to misuse

For questions regarding returns, please contact:

info@clxmkgwk.shop